Hard day

Barely holding it all together today. I called the Office of Vital Statistics for the Certificate for Ean. I’ve been waiting for it since November then in December they (hospital) filed it as Eas then when they made the correction they changed my name which was correct, apparently they filed for the change again in January and just received it today. Again they still have Ean’s name misspelled and changed my name AGAIN which was correct the whole time. I’ve been trying to get this since November, it’s almost been 6 months since we lost Ean. I literally broke down and cried when the lady told me the hospital messed up again. She said she’d send me the one they have now with the incorrect spelling if I needed it for tax purposes and between tears I said no I just wanted it for personal reasons because it’s important to me. She said they are trying to expedite it and would call when they received the change. I sent a long message to the hospital about how this whole process has been a continuing nightmare with being denied Ean’s body for burial until 3 days later and then the repeated error with the certificate. I told them the experience with the birth of our daughter in 2016 was good but I feel the hospital is lacking in supporting a family going through a loss or realizing all the miscommunication or “minor errors” just intensifies the pain.